PLEASE NOTE: TRACC is now on our off-season hiatus from June 1 to October 1 and we will NOT be available to answer any emails or phone messages during that time. If this is an urgent message, please indicate this in the subject line of your email so we can prioritize accordingly once we return. You are still welcome to upload your documents to your sharefile folder at https://tracc.sharefile.com. We will process your information after October 15.
If you require a notice of assessment or any information related to your taxes or CRA account, please contact CRA at 1-800-959-8281. If your financial institution is asking for a T1 General, please refer them to your notice of assessment which is generally more accepted than the T1 General.
If CRA is reviewing your return, any schedules they would require for supporting documentation should either be in your blue tax folder or online in your ShareFile Folder. The instructions to access your online sharefile folder can be found here https://tracc.tax/electronic-submission